Agentforce pilot: case triage in 5 days
2025-08-22
Start with one queue and a narrow set of intents. Wire guardrails, human override, and metrics. Success = reduced backlog & faster first response without increasing risk.
Day-by-day
- Define intents & success metrics
- Connect data & permissions
- Build guardrails & test routes
- Pilot with 5 agents
- Deploy with rollback